Our Services

ICT

Information, Technology & Innovation

At Dolf Madi, we believe that a company's technology organization should support its business strategy, not constrain it. DM focuses first on the strategic needs of our clients' businesses to determine the technology capabilities needed to support their short, medium and long-term goals. We help companies address technology-related decisions and ensure their IT organizations and operating models are agile and effective, equipping them to cut through the noise of fleeting technology trends to create sustainable results.

As technology and management consultants, we know that running software, hardware and technology service businesses require long-term vision and adaptability. We have worked with clients in computer software and hardware, networking, security, services, storage, components and peripherals sectors. Dolf Madi and advanced IT partners with cross-sector expertise and global insights help technology companies compete and thrive in an industry where innovation is both an opportunity and a threat.

Dolf Madi works with companies in all stages of industry and life cycles.

  • Market leadersthink through how acquisitions, adjacency moves, refined customer segmentation, improved sales force effectiveness, streamlined R&D processes, strategic sourcing and cost reduction efforts which can help them maintain, or even increase, their advantage.
  • Companies that have hit a speed bumpfind defensible niches, overhaul their cost structure, think through and execute potential changes in capital structure.
  • Emerging playerscontinue their trajectory by helping them to scale their organizations and processes to the increased complexity of their market participation.
  • Private equity portfolio companiesalign strategic imperatives with their new owners, develop and implement plans to improve operational performance.

Our Perspective

Technology companies face daunting and sometimes contradictory challenges. On one hand, new markets and competitors continue to emerge, driven by innovation around seven general themes:

  • IT architecture shifts
  • Emergence of new computing and communication platforms
  • Pure technical innovation
  • New business models
  • Emergence of new ways to communicate
  • "Accessory" opportunities created in the wake of platform success
  • New applications generated by business processes

Dolf Madi works with advanced leading technology companies to build strategic plans that address the industry’s challenges, such as how technical and business model innovations shape the growth of a company’s core business; the ways in which cloud computing, security will impact the business; and whether a company should consider entry into the services profit pools of the industry—and if so, how.

We bring a range of technology capabilities that help our clients address five key business situations:

  • IT strategy: Technology helps companies transform themselves and grow their business. Dolf Madi helps clients that are embarking on major growth or change that is heavily technology-dependent, to identify the optimal future state of IT, aligned with business needs, and then jointly develop an implementation blueprint.
  • IT performance improvement: Underperforming IT negatively affects business performance. Dolf Madi works with companies seeking to address their IT efficiency problems not only to reduce costs, but to improve and develop capabilities that enable innovation and agility.
  • IT M&A: Technology-related synergies are key to successful mergers, acquisitions, divestitures and separations, but too often they are overlooked early in the deal. We help companies plan and manage the changes in their systems to accommodate changes in business structure.
  • IT project effectiveness: Dolf Madi helps clients maximize the business results from major technology initiatives, including turnaround programs. We help executives evaluate the case for investment, set up projects for success—or place current projects on the right track—to ensure that they capture value when implementing new systems and programs.
  • Rebooting IT: Many companies face a mismatch when it comes to the ability of their IT to fulfill increasing customer expectations. Our IT partners and experts help companies transform legacy IT to win in a digital environment using proprietary benchmarks, diagnostics and a detailed and tested approach that help to transform the existing IT operating model.

We work closely with our partners to deliver a full range of experience to each client’s engagement to help companies navigate their specific business situation. Our capabilities include strategic planning, digital and operating model challenges, business architecture development, big data analysis, IT sourcing and procurement, IT organization and governance and IT metrics and dashboards.